Master Reset - Fixes Just About Anything

If it's a theme issue or an application issue, master reset should do the fix.
If this doesnt work, there are two more things that might make a difference.

1) Reinstall your operating system or
2) Get an exchange

So here's a step by step tutorial on how to do a master reset the RIGHT way.


1. Connect your device to your PC and open the Desktop Manager software.
2. Go to "Backup Restore" and hit "Backup"
3. Locate the folder where you'd like to save your file and follow the process.

Note: The backup process should take anywhere from 2-5min. What it does, is copy all of your data onto your PC including all applications, media, address book, emails, even your current wallpaper. In other words it will copy EVERYTHING on your PC.

Now when all is done...

4. On your BlackBerry phone go to Options>Security Options>General Settings. Hit "menu" and choose "Wipe Handheld"

Note: Continue the process by typing "blackberry" to confirm the handheld wipe.

Once that is finished...

5. Connect your device to your PC using your USB and go to "Backup Restore"
6. This time choose "Restore" and locate the file that you previously saved.

Note: Follow the process and when everthing is done, your device should come back to it's original state with all of your data restored. It will probably ask you to run "Setup Wizard" and I recommend you do that.

And that's it! You're all done and your phone should run nice and smooth

PS: To bring your browser icons back, go to Options/Advanced Options/Host Routing Table. Highlight the one that's in bold, hit "menu" and select "Register now" That should bring all your browser icons back.

If this doesnt fix the issue you had, then like I said before, only two things might:

1) Reinstall your operating system or
2) Get an exchange